Zendesk is a beautifully simple customer service platform that integrates with Zopim Chat.
Zendesk extends the chat support you provide to your customers.
Drive your customers to help themselves
Create a Help Center to offer 24/7 support when your team is offline.
Engage your customers from any channel
No matter how and when your customer reach out, you’ll be ready to support them.
Build better relationships with your customers
Get to know your customers, respond quickly, and engage proactively.
Zendesk brings all your customer conversations into one place.
Keep your email communication organised. Support unlimited email addresses in your Zendesk.
Connect your Facebook and Twitter pages with Zendesk, and stay on top of all social conversations.
Take customer calls in your Zendesk or route them to your mobile. All calls and voicemails are transcribed into tickets.
Provide real-time support with chat, powered by Zopim. Chat is a faster and more personal way to connect with your customers.
Serve up customer service with an online destination for 24/7 support to help your customers answer their own questions. With Help Center you can build a knowledge base, community, and customer portal that fits in seamlessly with your brand in a matter of minutes.
Transform your Zendesk to match your brand. With familiar customization tools, you can tailor the look-and-feel in minutes.
Measure your customer's satisfaction and your support team's performance. You can even measure your entire organization's performance against others in your industry with the Zendesk Benchmark.
Go ahead.
Take it for a spin.
